A Tale Of Japanese Customer Service

March 5, 2013 by Koichi 65 Comments

At one point in our recent trip collecting film for TofuguTV, we went up to Yoichi, Hokkaido to visit the Nikka Whiskey Brewery. In our naivety, we bought whiskey thinking we could send it back. We quickly found out that … [Read more...]

Tenso: Get Your Own Japanese Shipping Address (and ship things on the cheap)

April 21, 2009 by Koichi

What Tenso is doing is one of those ideas where you think "dang, I shoulda thought of that." It's simple, it's helpful, and provides a really good service. I tried it out recently, and they let me pick out a Japanese … [Read more...]