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	<title>Comments on: A Tale Of Japanese Customer Service</title>
	<atom:link href="http://www.tofugu.com/2013/03/05/a-tale-of-japanese-customer-service/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.tofugu.com/2013/03/05/a-tale-of-japanese-customer-service/</link>
	<description>A Japanese Language &#38; Culture Blog</description>
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		<title>By: James</title>
		<link>http://www.tofugu.com/2013/03/05/a-tale-of-japanese-customer-service/comment-page-1/#comment-302588</link>
		<dc:creator><![CDATA[James]]></dc:creator>
		<pubDate>Tue, 08 Apr 2014 16:13:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.tofugu.com/?p=29084#comment-302588</guid>
		<description><![CDATA[Have to say that I agree with you Koichi I love the Japanese Customer service system they are extremely nice, do their job and even when a package I got from a Japanese company from online purchase got lost in the mail once they not only sent me a new copy of my order but had all kinds of extra&#039;s both as gifts for my patronage and apology gifts for the original package getting lost in the mail even though it wasn&#039;t their fault.]]></description>
		<content:encoded><![CDATA[<p>Have to say that I agree with you Koichi I love the Japanese Customer service system they are extremely nice, do their job and even when a package I got from a Japanese company from online purchase got lost in the mail once they not only sent me a new copy of my order but had all kinds of extra&#8217;s both as gifts for my patronage and apology gifts for the original package getting lost in the mail even though it wasn&#8217;t their fault.</p>
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		<title>By: Juan Fernando Castellón</title>
		<link>http://www.tofugu.com/2013/03/05/a-tale-of-japanese-customer-service/comment-page-1/#comment-187530</link>
		<dc:creator><![CDATA[Juan Fernando Castellón]]></dc:creator>
		<pubDate>Tue, 17 Sep 2013 22:49:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.tofugu.com/?p=29084#comment-187530</guid>
		<description><![CDATA[The Drama, you see he&#039;s constantly getting berated by his boss, and the client of the job placement agency that he works with.]]></description>
		<content:encoded><![CDATA[<p>The Drama, you see he&#8217;s constantly getting berated by his boss, and the client of the job placement agency that he works with.</p>
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		<title>By: guyhey</title>
		<link>http://www.tofugu.com/2013/03/05/a-tale-of-japanese-customer-service/comment-page-1/#comment-135845</link>
		<dc:creator><![CDATA[guyhey]]></dc:creator>
		<pubDate>Thu, 11 Jul 2013 12:35:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.tofugu.com/?p=29084#comment-135845</guid>
		<description><![CDATA[Please know that I&#039;m saying this to update your understanding of what salary means, I&#039;m not trying to start something.

You&#039;re lucky you don&#039;t know this detail about salaries, but it&#039;s kind of shitty that those of us on salary don&#039;t get paid overtime.

http://en.wikipedia.org/wiki/Salary

&quot;Salary is a fixed amount of money or compensation paid to an employee by an employer in return for work performed.&quot;

Pretty much all American professionals get paid salary. It&#039;s just sort of the accepted norm. There are some exceptions where some positions offer bonuses, like when you&#039;re in sales, but the majority of Americans get paid a fixed amount of money no matter how much extra time they put in.]]></description>
		<content:encoded><![CDATA[<p>Please know that I&#8217;m saying this to update your understanding of what salary means, I&#8217;m not trying to start something.</p>
<p>You&#8217;re lucky you don&#8217;t know this detail about salaries, but it&#8217;s kind of shitty that those of us on salary don&#8217;t get paid overtime.</p>
<p><a href="http://en.wikipedia.org/wiki/Salary" rel="nofollow">http://en.wikipedia.org/wiki/Salary</a></p>
<p>&#8220;Salary is a fixed amount of money or compensation paid to an employee by an employer in return for work performed.&#8221;</p>
<p>Pretty much all American professionals get paid salary. It&#8217;s just sort of the accepted norm. There are some exceptions where some positions offer bonuses, like when you&#8217;re in sales, but the majority of Americans get paid a fixed amount of money no matter how much extra time they put in.</p>
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		<title>By: LikesJapan</title>
		<link>http://www.tofugu.com/2013/03/05/a-tale-of-japanese-customer-service/comment-page-1/#comment-135659</link>
		<dc:creator><![CDATA[LikesJapan]]></dc:creator>
		<pubDate>Thu, 11 Jul 2013 05:19:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.tofugu.com/?p=29084#comment-135659</guid>
		<description><![CDATA[We have a word for it in the US as well. It&#039;s called &quot;Salary&quot;



That&#039;s not what saabisu zangyo is. What you&#039;re describing is called a &quot;salary.&quot; &quot;Saabisu zangyo&quot; is when you have overtime hours that are unpaid. As in no pay. No salary. Just work.]]></description>
		<content:encoded><![CDATA[<p>We have a word for it in the US as well. It&#8217;s called &#8220;Salary&#8221;</p>
<p>That&#8217;s not what saabisu zangyo is. What you&#8217;re describing is called a &#8220;salary.&#8221; &#8220;Saabisu zangyo&#8221; is when you have overtime hours that are unpaid. As in no pay. No salary. Just work.</p>
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		<title>By: Juan Fernando Castellón</title>
		<link>http://www.tofugu.com/2013/03/05/a-tale-of-japanese-customer-service/comment-page-1/#comment-113536</link>
		<dc:creator><![CDATA[Juan Fernando Castellón]]></dc:creator>
		<pubDate>Fri, 07 Jun 2013 19:34:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.tofugu.com/?p=29084#comment-113536</guid>
		<description><![CDATA[True. I used to bank at Union Bank of California, they even had a Trilingual ATM (English, Spanish, and Japanese)]]></description>
		<content:encoded><![CDATA[<p>True. I used to bank at Union Bank of California, they even had a Trilingual ATM (English, Spanish, and Japanese)</p>
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		<title>By: guyhey</title>
		<link>http://www.tofugu.com/2013/03/05/a-tale-of-japanese-customer-service/comment-page-1/#comment-113531</link>
		<dc:creator><![CDATA[guyhey]]></dc:creator>
		<pubDate>Fri, 07 Jun 2013 19:32:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.tofugu.com/?p=29084#comment-113531</guid>
		<description><![CDATA[Ah, that makes sense. Thanks for clarifying. ;)



When I am talking to people who are new to anime, and they ask how close it is to real life in Japan I say it&#039;s like a fun house mirror. You will see some truth, but expect there to be distortions.


When you talk about Densha Otoko are you talking about the book, tv show, or movie? I&#039;ve seen the TV show, and I&#039;m most of the way through the book. It was awhile ago when I watched the show, so I might not remember the exact parts you&#039;re talking about, and so far the book doesn&#039;t seem to reference his direct work experiences.]]></description>
		<content:encoded><![CDATA[<p>Ah, that makes sense. Thanks for clarifying. ;)</p>
<p>When I am talking to people who are new to anime, and they ask how close it is to real life in Japan I say it&#8217;s like a fun house mirror. You will see some truth, but expect there to be distortions.</p>
<p>When you talk about Densha Otoko are you talking about the book, tv show, or movie? I&#8217;ve seen the TV show, and I&#8217;m most of the way through the book. It was awhile ago when I watched the show, so I might not remember the exact parts you&#8217;re talking about, and so far the book doesn&#8217;t seem to reference his direct work experiences.</p>
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